Frequently Asked Questions

Are your products authentic?

Yes. We only sell authentic products sourced from trusted manufacturers and suppliers.

Where do you deliver?

We deliver across Nigeria. We also serve customers in Kenya for selected products.

How long does delivery take?

• Lagos: 1–3 business days
• Other states in Nigeria: 1–5 business days
• Kenya: Delivery times vary depending on location and product.

What payment methods do you accept?

We accept secure online payments. Some products may also be available with Cash on Delivery where applicable.

Can I return a product?

If you receive a damaged or incorrect item, please contact us immediately and we'll work with you to resolve the issue in line with our refund policy.

How do I contact KaniMart?

You can reach us through our Contact page or our official social media channels.